Reliability as a discipline.
SLOs, error budgets, on-call rotations, postmortems and the observability infrastructure that turns reliability from an aspiration into a number your team can move.
The problem we solve
Most reliability work is reactive: someone gets paged, fixes the thing, writes a postmortem nobody reads. We bring SRE practices that make reliability measurable and improvable — SLOs, error budgets, incident response that runs like clockwork, and the observability infrastructure that lets engineers debug production confidently.
What we ship
- 01SLO and error-budget definition aligned to business outcomes
- 02Observability: logs, metrics, traces, profiles — integrated, not siloed
- 03Incident response playbooks and on-call rotations
- 04Postmortem culture and process
- 05Chaos engineering and load testing programmes
- 06Reliability roadmap with engineering investments
- 07Synthetic monitoring and proactive alerting
- 08Runbooks engineered for use under pressure
- 09Burndown plans for chronic on-call pain
What you receive
- Documented SLOs and error-budget policy
- Observability stack you can extend
- Incident response playbook trained on with your team
- A measurable improvement in p99 latency or availability
Stack we reach for
Ideal for
- → Companies whose on-call is unsustainable
- → Engineering leaders who can't answer “how reliable is the system?”
- → Products where outages have material business cost
- → Teams adopting SRE practices for the first time
How an engagement runs
- 01
Reliability audit
Current observability, alerting, on-call burden, incident process. Written report.
- 02
SLO workshop
Define SLOs against business outcomes, agree on error-budget policy with leadership.
- 03
Observability & response
Telemetry stack, dashboards, runbooks, on-call rotation rebuilt.
- 04
Train & hand off
Tabletop incidents, real on-call shadowing, knowledge transfer.
How to engage
Reliability Audit
Assessment with prioritized recommendations.
SRE Programme
End-to-end SRE practice build-out.
Embedded SRE
Senior SRE capacity inside your team while you build your own.
Frequently asked.
01Do we need a dedicated SRE team?
Often not. SRE practices applied by your existing engineers solve most of the problem. Dedicated teams are warranted at specific scale — we'll tell you when.
02Which observability stack?
Datadog if budget allows and you want a single vendor. Self-hosted Grafana stack when cost or data residency demands it. Honeycomb for teams that live in traces. We'll match the stack to your team.
Have a problem worth solving well?
Tell us the outcome you want. We'll tell you what it takes — honestly, within a week, in writing.
Start a conversation